Shipping policy

Shipping Policy - Naty Shop Fashion

At Naty Shop Fashion, we are committed to providing a pleasant shopping experience and fast, reliable shipping service, whether you are in Portugal or another European country.

1. Shipping Zones
We ship to Portugal and several other European countries. Whether you are in Lisbon, Porto, or any other Portuguese city, you can enjoy our selection of clothing. We also ship to various European destinations.

2. Shipping Costs
Shipping costs vary depending on your location and the order value:

Portugal: Standard shipping from [insert price] €.

Europe: Shipping costs to other European countries are calculated depending on the destination. The exact amount will be displayed during the checkout process.

3. Delivery Times
Portugal: Standard delivery time is 2 to 5 business days.

Europe: Deliveries within Europe can take 5 to 10 business days, depending on the destination country.

We do our best to process and ship all orders within 24 hours of payment confirmation. However, during peak periods, processing times may be slightly longer.

4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with the tracking number. You can track your order in real time, whether you are in Portugal or another European country.

5. Delivery Issues
If you experience any issues with your order delivery, such as delays or package damage, please contact us immediately at [insert customer service email] so we can resolve the situation as quickly as possible.

6. Returns and Exchanges
We accept returns and exchanges within 14 days of receiving your order. For more information, please see our return and exchange policy available on our website.

Thank you for shopping at Naty Shop Fashion. We look forward to providing you with an exceptional shopping experience and delivering your favorite items quickly and safely.